Envertiz Consultancy
Website:
envertiz.com
Job details:
At Envertiz Consultancy, we connect skilled professionals with leading organisations. We're recruiting on behalf of our esteemed partner in Kochi for a skilled professional who thrives in 24/7 infrastructure operations. If you're passionate about keeping critical systems healthy and observable, we want to hear from you.
Key Responsibilities:
- Server monitoring — Poll all in-scope servers at pre-defined intervals per service baselines, tracking:
i) Server availability
ii)File system / partition utilisation
iii)Memory and processor utilisation
- Service monitoring: Monitor critical OS, database, and middleware services; log valid alerts as tickets in the helpdesk tool
- Storage monitoring: Monitor SAN/NAS devices for availability per the agreed service window
- Network monitoring: Monitor critical network parameters using available tools, covering:
i) Device availability and loopback/interface status
ii) Link uptime and bandwidth utilisation
iii) CPU utilisation of routers and switches
iv) Packet drops and IT firewall availability
- SSL certificate management :Track certificate expiry, coordinate renewals, and ensure timely resolution
- Patch coordination: Act as single point of contact to coordinate patching activities end-to-end with respective towers during scheduled windows
- MIS reporting: Conduct daily, weekly, and monthly reviews with the IT Service Manager; submit the monthly MIS report by the 5th of each month
What We're Looking For:
- 1.6–3 years of experience in DC monitoring, NOC, or infrastructure operations
- Hands-on experience with monitoring/observability tools (Nagios, Zabbix, Grafana, Dynatrace, SolarWinds, or similar)
- Working knowledge of Linux/Windows server administration basics
- Familiarity with ITSM/helpdesk platforms (ServiceNow, Freshservice, or equivalent)
- Good understanding of networking concepts (TCP/IP, DNS, VLANs, firewalls, routing)
- Strong analytical mindset with excellent attention to detail
- Effective communication and incident escalation skills
Click on Apply to know more.