Aeren LPO
Website:
aerenlpo.com
Job details:
Department: eDiscovery / Legal Services
Role: Team Lead
Experience: Relevant experience in eDiscovery document review, data breach review, and team leadership
Employment Type: Full-time
Role Overview
We are seeking an experienced and results-driven Team Lead to oversee eDiscovery document review and data breach review projects. The successful candidate will be responsible for project execution, team management, quality assurance, workflow optimization, client coordination, and compliance with applicable legal and regulatory requirements. The role requires strong leadership, analytical, problem-solving, and communication skills, along with the ability to manage multiple projects in a fast-paced environment.
Key Responsibilities
1. Project Leadership & Oversight
- Manage the end-to-end execution of eDiscovery document review and data breach matters, ensuring adherence to project scope, timelines, and quality standards.
- Monitor project progress, allocate resources effectively, and ensure timely completion of deliverables.
2. Team Management & Mentorship
- Supervise, guide, and support Assistant team leaders, associates, and junior team members.
- Provide constructive performance feedback, coaching, and mentoring to improve individual and team performance.
3. Quality Assurance & Risk Mitigation
- Oversee multi-level quality control processes and ensure compliance with established review protocols.
- Resolve complex review issues and escalate legal, regulatory, or operational risks to counsel or relevant stakeholders as required.
4. Reporting & Metrics Delivery
- Prepare and validate daily, weekly, and final project reports.
- Monitor productivity, quality, accuracy, and data breach review metrics to ensure reporting integrity and timely delivery.
5. Workflow Design & Optimization
- Design and optimize document review workflows, implement best practices, and identify opportunities to improve operational efficiency.
- Leverage appropriate tools, automation, and resource allocation strategies to enhance project performance.
6. Issue Resolution & Escalation Handling
- Serve as a primary escalation point for review-related queries, technology issues, and team conflicts.
- Ensure timely identification, resolution, and escalation of critical issues.
7. Cross-Project Leadership
- Manage multiple projects simultaneously, ensuring effective prioritization, consistent quality standards, and optimal resource utilization.
8. Client Communication & Coordination
- Act as the primary point of contact for clients regarding project updates, queries, search term confirmation, review progress, and final deliverables.
- Maintain effective communication with clients and internal stakeholders to ensure alignment on project requirements.
9. Compliance & Confidentiality
- Ensure adherence to applicable data protection laws, regulatory requirements, and client-specific confidentiality protocols, including GDPR and HIPAA where applicable.
- Safeguard sensitive and confidential information throughout the review process.
10. Training & Onboarding
- Support the onboarding and training of new team members.
- Promote knowledge sharing, consistent review practices, and awareness of relevant legal, regulatory, and project-specific requirements.
11. Operational Flexibility
- Demonstrate flexibility in working extended hours during peak project periods and managing competing priorities across multiple projects.
Required Qualifications & Skills
- Relevant experience in eDiscovery, electronic document review, data breach review, or related legal support services.
- Prior experience in team leadership, project coordination, quality control, and performance management.
- Familiarity with eDiscovery review platforms and document review workflows.
- Strong analytical, problem-solving, organizational, and decision-making skills.
- Excellent written and verbal communication skills, including client-facing communication.
Interested can also reach out at yashika.arora@aerenlpoindia.com
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