Uniwear Uniforms
Website:
uniwear.co
Job details:
Company: Uniwear
Location: Bengaluru, Karnataka
Employment Type: Full-time, On-site
Experience Required: 3–4 Years
Reporting To: Chief Operating Officer
Department: Business Operations and Analytics
About UniwearEstablished in 1998, Uniwear is a Bengaluru-based B2B uniform manufacturing and corporate gifting company serving clients across industrial, corporate, educational, hospitality, healthcare, automotive, retail and institutional sectors.
As the company continues to expand its operations, Uniwear is strengthening its data, reporting and process-management capabilities to support faster decision-making, improved operational visibility and scalable business growth.
Position OverviewUniwear is seeking a detail-oriented and analytical Data and Operations Analyst to support business operations through data analysis, dashboard development, MIS reporting, CRM management, workflow automation and performance monitoring.
The role will be responsible for consolidating and analysing data across sales, marketing, production, procurement, inventory, finance and customer-management functions. The analyst will work closely with business leaders and cross-functional teams to improve reporting accuracy, track key performance indicators, identify operational gaps and provide actionable insights.
The ideal candidate should have strong experience with CRM applications and platforms, SQL, Power BI, Tableau, Advanced Excel, Alteryx and Python. The candidate should also possess a strong understanding of business operations, data validation, analytical reporting, process optimisation and management information systems.
Key Responsibilities1. Data Analysis and Business Insights- Collect, consolidate and analyse data from multiple business functions and systems.
- Identify trends, patterns, variances and performance gaps across business operations.
- Translate complex datasets into clear and actionable business insights.
- Support management in making data-driven decisions through timely analysis and reporting.
- Conduct root-cause analysis for operational issues, performance deviations and process inefficiencies.
- Develop analytical models to support sales forecasting, inventory planning, productivity assessment and operational improvement.
- Prepare business-review presentations and analytical summaries for senior management.
2. Dashboard Development and Business Intelligence- Design, develop and maintain interactive dashboards using Power BI and Tableau.
- Build dashboards for sales performance, lead conversion, production status, procurement, inventory, quality, finance and collections.
- Develop automated reports that provide real-time or periodic visibility into key business metrics.
- Ensure dashboards are accurate, user-friendly and aligned with management requirements.
- Integrate data from CRM platforms, Excel files, databases and other internal systems.
- Improve existing reports and dashboards based on evolving business requirements.
- Maintain proper documentation of dashboard logic, calculations and data sources.
3. CRM Management and Reporting- Support the implementation, administration and optimisation of CRM applications and platforms.
- Ensure accurate recording of leads, enquiries, quotations, client interactions, follow-ups and order conversions.
- Monitor CRM data quality, completeness and user compliance.
- Develop CRM-based reports to track lead generation, pipeline value, conversion rates, ageing and sales activities.
- Work with sales and marketing teams to improve CRM adoption and reporting discipline.
- Identify duplicate, incomplete or inaccurate CRM records and initiate corrective action.
- Support the development of automated reminders, workflows and reporting processes within the CRM.
- Assist management in evaluating the effectiveness of sales pipelines and customer-engagement activities.
4. MIS Reporting- Prepare daily, weekly, monthly and quarterly MIS reports for management review.
- Consolidate data from sales, marketing, production, procurement, inventory, quality, dispatch and finance teams.
- Develop standardised MIS templates and reporting formats.
- Ensure timely submission of accurate and complete management reports.
- Track actual performance against targets, budgets and forecasts.
- Highlight exceptions, delays, risks and corrective-action requirements.
- Maintain historical records and data repositories for trend analysis and comparison.
- Continuously improve the quality, relevance and presentation of MIS reports.
5. KPI Management and Performance Tracking- Define and track key performance indicators in coordination with department heads.
- Develop department-wise KPI dashboards and performance scorecards.
- Monitor business metrics such as:
- Revenue achievement
- Sales pipeline and conversion
- Customer acquisition
- Order value
- Production efficiency
- On-time delivery
- Procurement lead time
- Inventory movement
- Rejection and rework rates
- Customer complaints
- Outstanding payments
- Employee and team productivity
- Analyse deviations from targets and provide insights to the relevant teams.
- Support periodic performance reviews with accurate data and analysis.
- Assist management in establishing measurable departmental goals.
- Track corrective actions and performance-improvement initiatives.
6. Data Validation and Quality Management7. SQL and Database Analysis8. Advanced Excel Reporting9. Workflow Automation10. Analytical Automation11. Operations Support and Process Optimisation12. Cross-Functional Collaboration
Education and Experience- Bachelor’s degree in Data Analytics, Statistics, Mathematics, Computer Science, Information Technology, Engineering, Commerce, Business Administration or a related discipline.
- Postgraduate qualification in Business Analytics, Data Science, Operations or Management will be an advantage.
- 3–4 years of relevant experience in data analysis, operations analytics, MIS reporting, business intelligence or CRM analytics.
- Experience working in a fast-paced corporate, manufacturing, B2B, retail, supply-chain or service environment is preferred.
- Demonstrated experience in developing dashboards and management reports.
- Strong experience in cross-functional coordination and operational reporting.
- Experience in manufacturing, apparel, textiles, uniforms, corporate gifting or related sectors will be advantageous.
Technical SkillsThe candidate should have practical working knowledge of:
- CRM applications and platforms
- SQL
- Power BI
- Tableau
- Advanced Microsoft Excel
- Power Query
- Alteryx
- Python
- Data visualisation
- Dashboard development
- Data cleansing and validation
- MIS reporting
- Workflow automation
- Database management
- Business-process analysis
Knowledge of ERP applications, inventory systems, finance software or production-management systems will be an added advantage.
Required Competencies- Strong analytical and problem-solving skills.
- High level of accuracy and attention to detail.
- Ability to interpret large and complex datasets.
- Strong understanding of business operations and reporting.
- Ability to convert data into clear and actionable insights.
- Good written and verbal communication skills.
- Strong presentation and stakeholder-management abilities.
- Ability to manage multiple reports and priorities.
- Process-oriented and improvement-focused approach.
- Ability to work independently and collaboratively.
- Strong ownership and accountability.
- Ability to meet strict reporting deadlines.
- Curiosity and willingness to understand different business functions.
Preferred Candidate ProfileThe ideal candidate will be someone who:
- Has strong technical and business-analysis capabilities.
- Understands how data supports day-to-day operational decision-making.
- Is comfortable interacting with department heads and senior management.
- Can independently develop dashboards and analytical reports.
- Can work with imperfect or unstructured business data.
- Is proactive in identifying reporting gaps and improvement opportunities.
- Can balance technical analysis with practical business understanding.
- Is capable of managing confidential and commercially sensitive data.
- Demonstrates strong discipline in data quality and reporting accuracy.
- Is willing to work in an evolving and growth-oriented organisation.
What Uniwear Offers- Opportunity to work closely with senior management and business leaders.
- Exposure to multiple business functions and operational processes.
- Opportunity to build and improve the company’s reporting and analytics systems.
- Hands-on involvement in business-transformation and process-improvement initiatives.
- A dynamic and growth-oriented work environment.
- Scope to implement dashboards, automation and analytical solutions.
- Competitive compensation based on experience and technical capabilities.
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