Luxoft
Website:
luxoft.com
Job details:
Project Description:
- The Data Analyst is a self-driven analytics expert responsible for transforming enterprise data into actionable operational and business insights. The role supports improved decision-making across IT Service Delivery and business operations, leveraging strong domain understanding, analytical rigour, and modern analytics and automation platforms across cloud and on premises environments.
- This role plays a critical part in improving governance, reliability, quality, and observability of IT services by consolidating data, identifying patterns and trends, and driving evidence-based recommendations. Beyond analysis, the Data Analyst provides thought leadership, partnering closely with operational teams to shape reporting, conduct deep dive studies, and influence continuous improvement across the organization.
Responsibilities:
- Gather, consolidate, and interpret data from enterprise applications, platforms, and processes
- Analyze patterns, trends, and anomalies to generate meaningful business and operational insights
- Support IT Service Delivery governance, including quality, incident, problem, change, and observability
- Build recommendations and insights to improve performance, reliability, and decision making
- Design and deliver reports, dashboards, and analytical views aligned to stakeholder needs
- Partner with operational and business teams to conduct enterprise-wide analytical studies
- Apply analytics and automation tools across cloud and on-prem environments
Mandatory Skills Description:
- Advanced Data Analysis & Interpretation
- IT Service Delivery & Operational Governance Analytics
- Cloud and On-Prem Data Environments
- Reporting, Dashboards & Observability
- Automation and Insight Generation
- Stakeholder Communication & Influence
- 6-8 years of experience in enterprise data analysis or IT operations analytics
- Strong understanding of enterprise applications, service delivery processes, and governance
- Proven ability to convert raw data into actionable, outcome focused insights
- Comfortable operating across technical depth and business context
Nice-to-Have Skills Description:
- Experience in aviation, large enterprises, or regulated environments is a plus
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