LMS Specialist I

GENERAL OBJECTIVES:

The Learning Management System (LMS) Specialist I is responsible for supporting the operational, administrative, and technical activities associated with the University's LMS. LMS Specialist I supports faculty, staff, and students in online learning content and the tools associated with the University’s LMS.

 

QUALIFICATIONS: 

• Excellent verbal and written communication skills.
• Strong technical troubleshooting skills.
• Strong customer service skills.
• Demonstrated success in project management.
• Ability to handle multiple projects simultaneously.
• Detail-oriented with strong organizational skills.
• Ability to gather data, compile information, and prepare data analysis reports.
• Experience with Blackboard or other LMS platforms is preferred.

 

SPECIFIC RESPONSIBILITIES: 

• Upload, implement, and maintain the delivery of online learning content and supporting media in the LMS
• Provide support to faculty, staff, and students via in-person, emails, phone calls, and/or virtually
• Troubleshoot LMS and supporting technologies to ensure the LMS system continues to function as designed and expected.
• Assist and support LMS training
• Support, generate, and analyze LMS learning data
• Develop and maintain Course Administration spreadsheet each semester
• Support the resolution of user issues, provide creative options for LMS needs, and suggest opportunities for use as an integrative educational solution
• Assist Learning Technologies (LT) Team Manager in the development of communications related to LMS activities
• Assist LT Team Manager in the development of LMS training materials

 

WORK SCHEDULE:

 This is an on-campus Regular Full-time position.

 

WORK LOCATION:

This position will work on the main campus, located at 3000 Mountain Creek Parkway, Dallas, TX 75211

 

Dallas Baptist University (DBU) is a private Baptist university in Dallas, Texas. Founded in 1898 as Decatur Baptist College, Dallas Baptist University currently operates campuses in Dallas, Plano, and Hurst. It is affiliated with the Baptist General Convention of Texas.