KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
- High school diploma or GED required
Skills
Required:
- Excellent verbal communication skills
- Customer service, interpersonal and teamwork skills necessary to maintain quality service delivery
- Money handling experience needed
- Accurate and detail-oriented
Abilities
Required:
- Ability to maintain high confidentiality
- Ability to work independently with minimal supervision
- Ability to work cooperatively with all departments
- Must be able to lift to 40lbs (files and storage).
- Moderated kneeling, bending, crouching, lifting.
- Repetitious use of computer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Computer literate.
- Ability to keep confidentiality & oversee confidential material.
- Effective critical thinking skills.
- Must have fundamental knowledge of math skills.
- Strong organizational skills.
- Ability to follow gaming, federal, tribal, and state laws.
- To perform other functions/duties as assigned.
- Must complete a 90-day probationary period.
- Must be able to obtain a key license upon hire.
- Excellent people skills.
- Occasional weekends/holidays/first of the month.
- Good oral and written communication skills and motivational skills.
- Accounting and computer skills needed.
- Safeguard Accounting and Dakota Connection assets.
- Adheres to all company and departmental policies and procedures.
- Follows Internal Controls and Standard Operating Procedures.
- Ensure Audit Compliance with Internal/External Auditors.
- Collects sports betting drop, slots bill validator, cash boxes for the ATMs/Kiosk drops.
- Verification of ticket in ticket out.
- Transports bill validators to the Drop & Count Room.
- Be able to complete Drop and Sub-Fills on the ATMs/Kiosks.
- Prepares proper paperwork and makes necessary computer entries.
- Exhibits a friendly, helpful, and courteous manner when dealing with customers and fellow employees.
- Regular attendance is an essential function of the job, must be very dependable.
- Follows other duties as assigned by the Count Supervisor/ Controller and/or General Manager.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear. The team member is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The team member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
The team member is regularly required to stand, for long periods of time. Must be able to lift up to fifty (50) pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The team member is regularly exposed to risk of radiation (from computers), as a great deal of the workday is spent working on spreadsheets or inputting data into the computer system.
Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Extensive computer use. Must handle hazardous materials. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.
DISCLAIMER AND CONDITIONS OF EMPLOYMENT
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All casino employees are responsible to ensure that their designated operations are in compliance with casino policies, MICS, ICS, Standard Operating Procedures, Tribal-State Compact and Tribal Gaming Regulations.
Conditions of employment with the casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing a 90-day introductory period. Candidates for this position will be required to have dependable transportation available to them. Must also maintain a valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the casino.