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Job Description – D365 Functional SME
Position Details
Job Title: D365 Functional SME – Finance, SCM, Production & Sales
Experience: 8+ Years (Minimum 4+ Years in Microsoft Dynamics 365 F&O)
Employment Type: Full-Time
Location: [Location]
Role Summary
We are seeking an experienced D365 Functional SME with strong hands-on expertise in Microsoft Dynamics 365 Finance & Operations (D365 F&O). The candidate will be responsible for understanding business requirements, designing functional solutions, configuring D365 F&O modules, supporting implementations, and driving process improvements across Finance, Supply Chain, Production, and Sales functions.
Key Responsibilities
Functional Consulting & Solution Design
- Gather and analyze business requirements from stakeholders.
- Conduct fit-gap analysis and recommend D365 best practices.
- Prepare Functional Design Documents (FDDs), process flows, and business requirement documents.
- Configure and validate D365 F&O modules as per business requirements.
- Collaborate with technical teams for customizations, integrations, and reporting needs.
- Ensure solutions align with organizational objectives and industry best practices.
Finance Module
- Configure and support:
- General Ledger (GL)
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Fixed Assets
- Cash & Bank Management
- Budgeting and Financial Reporting
- Support month-end and year-end financial processes.
- Assist users in resolving finance-related issues and process improvements.
Supply Chain Management (SCM)
- Configure and support:
- Procurement & Sourcing
- Inventory Management
- Warehouse Management
- Product Information Management
- Master Planning (MRP)
- Drive inventory optimization and procurement process improvements.
- Support planning and replenishment activities.
Production Module
- Configure and support:
- Production Control
- Bill of Materials (BOM)
- Routes and Resource Management
- Production Planning and Scheduling
- Shop Floor Execution
- Work closely with manufacturing teams to improve production efficiency.
- Support production planning, costing, and execution processes.
Sales Module
- Configure and support:
- Sales Order Management
- Pricing and Trade Agreements
- Customer Management
- Order Fulfillment and Invoicing
- Support order-to-cash business processes.
- Ensure efficient sales operations and customer order processing.
Project Delivery & Support
- Participate in end-to-end D365 F&O implementations, upgrades, and rollouts.
- Lead workshops, requirement gathering sessions, and solution reviews.
- Support System Integration Testing (SIT), User Acceptance Testing (UAT), and Go-Live activities.
- Provide post-go-live support and issue resolution.
- Maintain project documentation and knowledge repositories.
Stakeholder & User Management
- Act as the primary functional contact for business users.
- Conduct user training and knowledge transfer sessions.
- Coordinate with cross-functional teams including Finance, Procurement, Manufacturing, Warehouse, and Sales.
- Communicate project status, risks, and recommendations to stakeholders.
Required Qualifications
- Bachelor’s Degree in Engineering, Commerce, Finance, Supply Chain, or a related discipline.
- 8+ years of ERP experience.
- Minimum 4+ years of hands-on experience in Microsoft Dynamics 365 Finance & Operations.
- Strong functional expertise in Finance, SCM, Production, and Sales modules.
- Experience in requirement gathering, solution design, configuration, testing, and user training.
- Strong understanding of manufacturing and supply chain business processes.
- Experience working with technical teams for integrations and custom developments.
- Excellent communication, analytical, and problem-solving skills.
Preferred Qualifications
- Experience in Manufacturing, Electronics, Automotive, or Industrial sectors.
- Microsoft Dynamics 365 Finance & Operations certification.
- Knowledge of Power BI, Power Platform, and workflow automation.
- Exposure to Azure DevOps and release management processes.
- Experience in multi-company and multi-location implementations.
Key Competencies
- Functional Solution Design
- Business Process Optimization
- Requirement Analysis
- Stakeholder Management
- ERP Implementation & Support
- Production Planning & Manufacturing Processes
- Supply Chain Management
- Problem Solving & Troubleshooting
- User Training & Change Management
- Project Coordination
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