THE HOUSE OF RARE
Website:
thehouseofrare.com
Job details:
Company Description Rare Rabbit, founded in 2015 as part of The House of Rare, is a contemporary fashion brand that challenges traditional expectations of menswear and self-expression. The brand focuses on modern, bold, and emotionally resonant collections that reflect diverse personalities and aim to enrich the wearer’s life culturally. Team members at Rare Rabbit share a spirit of passion, hard work, and creativity, and are encouraged to demonstrate their capabilities each day. Careers at Rare Rabbit are positioned as adventurous and ambitious, offering opportunities for growth, challenge, and excitement within a dynamic retail environment.
Role Description The D2C Operations Senior Executive is a full-time, on-site role based in Delhi, India, responsible for overseeing day-to-day direct-to-consumer operations. This role typically includes coordinating order processing, managing inventory flow, and ensuring timely dispatches through various online and offline D2C channels. The individual will monitor operational KPIs, work closely with warehouse, logistics, and customer service teams, and help streamline processes to improve order accuracy and delivery performance. The role also involves supporting the implementation of new operational initiatives, maintaining operational documentation and reports, and collaborating with cross-functional teams to enhance the overall customer experience.
Qualifications
- Strong operational management skills in D2C or e-commerce environments, including order fulfillment, inventory coordination, and process optimization.
- Experience working with logistics partners and warehouse teams, with the ability to manage SLAs, track shipments, and resolve delivery issues efficiently.
- Proficiency in using order management systems, ERP tools, and spreadsheets or analytics platforms to track performance and generate operational reports.
- Solid analytical and problem-solving capabilities to identify bottlenecks, implement process improvements, and support data-driven decision-making.
- Effective communication and collaboration skills for working with cross-functional teams such as marketing, retail, technology, and customer support.
- Attention to detail, ability to work in a fast-paced environment, and strong ownership of end-to-end operational tasks.
- Bachelor’s degree in Business, Operations, Supply Chain, or a related field; prior experience in fashion or lifestyle brands is an advantage.
- Willingness to work on-site in Delhi, India, with flexibility to support peak periods and evolving operational needs.
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