IAssess Consultants LLP
Website:
iassess.in
Job details:
đź“Ť
Location: Bangalore (On-site) | đź•’
Experience: 5–7 Years
About The Company
We are one of India’s fastest-growing fashion brands, redefining affordable, trend-first menswear for Gen Z and young millennials. Built on a strong digital-first foundation and backed by leading investors, we’ve scaled rapidly from marketplace success into a high-growth D2C business.
Our D2C journey has seen
10x growth in under 6 months, and we are now focused on building a large-scale, profitable D2C engine over the next 2 years.
We operate in a fast-moving, high-energy environment where teams take ownership, move quickly, and solve problems hands-on. Our workforce includes a diverse mix of Millennials, Gen Z, and Baby Boomers—so we’re looking for someone adaptable and comfortable working across generations in a hustle-driven culture.
Role Overview
We are looking for a
D2C Operations & Growth Manager to drive and streamline end-to-end operations for our D2C business. This role sits at the intersection of
technology, supply chain, and growth, ensuring our e-commerce engine runs efficiently while scaling profitably.
You will work closely with cross-functional teams (marketing, tech, supply chain) and lead a small team to execute operational excellence and growth initiatives.
Key Responsibilities
- D2C Operations Management
- Oversee end-to-end D2C operations across Shopify, OMS, and WMS
- Ensure smooth order processing, fulfillment, and delivery workflows
- Identify and resolve operational bottlenecks impacting revenue
- Platform & Systems Ownership
- Manage Shopify backend (catalog, checkout, integrations, workflows)
- Coordinate with tech teams on OMS & WMS integration improvements
- Enhance website operations to improve conversion and performance
- Growth & Revenue Initiatives
- Identify and execute initiatives to unlock revenue growth
- Build and manage affiliate and partner ecosystems
- Collaborate with marketing teams to improve conversion rate and AOV
- Process Optimization
- Improve efficiency and reduce operational leakages
- Create SOPs for workflows (returns, fulfillment, vendor operations, etc.)
- Drive automation and scalability across systems
- Vendor & Partner Management
- Onboard and manage logistics partners, vendors, and service providers
- Negotiate contracts for cost efficiency and scalability
- Track vendor performance and ensure accountability
- Cost Optimization
- Track and optimize costs across logistics, operations, and tech
- Improve margins without compromising customer experience
- Team Management
- Lead a team of 3–5 members across operations
- Set goals, monitor performance, and ensure execution excellence
- Mentor team members and improve speed + quality of delivery
What We’re Looking For
- 5–7 years of experience in Business Operations / D2C Operations
- Strong hands-on experience with Shopify (must-have)
- Working knowledge of OMS, WMS, and e-commerce integrations
- Experience in D2C-first organizations preferred
- Proven experience managing teams (3–5 members)
- Strong understanding of e-commerce funnels and conversion levers
- Strong process optimization and problem-solving skills
- Experience in vendor management and contract negotiations
- Highly analytical, detail-oriented, and execution-driven
What Makes You a Great Fit
- You are proactive and take ownership without waiting for direction
- You thrive in a fast-paced, high-growth, hustle-driven environment
- You can work comfortably with diverse teams across generations
- You think in systems, not tasks
- You are equally comfortable with data, tech, and operations
- You spot inefficiencies quickly and act fast to fix them
Why Join Us?
- Opportunity to build and scale a high-growth D2C business from the ground up
- Work on problems that directly impact revenue and scale
- A culture that values speed, ownership, experimentation, and accountability
- High autonomy and strong visibility of impact
Skills: automation,wms,business operations,e-commerce funnels,systems ownership,aov,e-commerce,d2c operations,operations,revenue growth,partner management,cost optimization,vendor management,shopify,operational leakages,sops,d2c,d2c business,vendor performance,oms,workflows,shopify backend,process optimization,growth manager,revenue initiatives,contract negotiations
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