Customer Service Representative

Job Title: Customer Service Representative

Location: Bangalore, India

Salary: ₹12,000 per month + Incentives

Job Summary: We are looking for a motivated and customer-oriented individual to join our team as a Customer Service Representative. This is an entry-level position with a focus on providing excellent service to our customers. The role is based in our office and is ideal for someone with a 12th-grade education who is eager to start their career in customer service.

Key Responsibilities:

• Handle customer inquiries via phone, email, or in-person with professionalism and efficiency.
• Provide accurate information about products and services, and assist customers with their orders.
• Resolve customer issues and complaints promptly, ensuring a positive customer experience.
• Record and maintain customer interactions and details in the company’s system.
• Work closely with team members to achieve customer satisfaction and meet service targets.

Qualifications:

• 12th pass (Higher Secondary Certificate) or equivalent.
• Strong verbal communication skills in English, Kannada and Malayalam.
• Basic computer skills and the ability to learn new software quickly.
• A positive attitude, with a focus on delivering excellent customer service.
• Ability to work from the office during standard business hours.

Working Conditions:

• Full-time, work-from-office position.
• Standard working hours.
• Opportunity to earn additional incentives based on performance.

Benefits:

• Fixed salary of ₹12,000 per month.
• Performance-based incentives.
• Opportunity for growth and advancement within the company.