Description
Position Overview:
The IT Network Administrator plays an integral role in ensuring the technological frameworks with the organization are aligned with its overall business strategies. The role requires a unique blend of technical expertise and business acumen.
Essential Duties and Responsibilities:
- Checking computer hardware (HDD, mouse, keyboards etc.) to ensure functionality.
- Setting up workstations with computers and necessary peripheral devices.
- Provide PC support for users, including installing software and system upgrades, providing hardware support, providing internet access, managing anti-virus, and helping train people on new software.
- Set security levels for users that are appropriate for their jobs. Ensure all data is being backed up.
- Familiarity with Wide-Area-Networks, various routers and hubs and communication methods including fiber optics, and wireless communication is required.
- Working Knowledge of Scale Computing is helpful.
- Manage internet access, restrict users to appropriate sites, and provide e-mail capabilities. Maintain knowledge of various broadband internet options.
- Develop and maintain local networks in ways that optimize performance.
- Ensure security and privacy of networks and computer systems.
- Provide orientation and guidance to users on how to operate new software and computer equipment.
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Oversee the implementation and maintenance of business software systems to ensure they meet organizational needs.
Why should YOU work at D&H Industries?
You WILL:
- Receive weekly pay.
- Be a piece of the puzzle. You can make a difference!
- Use your mind. We have invested heavily in automation. We have state of the art technology. Come tour our facility to see us in action. We are innovating.
- Be treated with human dignity. Our supervisors care about our people.
- Have cross training opportunities. You will be able to learn new skills and have variety in your work.
- Have opportunities to share YOUR ideas. We want your input!
- Make your health and wellness a priority. We have an on-site clinic staffed by a Physician Assistant. You can see a doctor during your workday.
- Be reimbursed up to $1,000 each year for alternative medical treatments like massage therapy, yoga classes and holistic medicine.
- Receive raises every year if meeting performance expectations.
- Receive up to $2,000 in tuition reimbursement per year.
D&H offers paid holidays including Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve & New Year's Day. D&H also offers medical, dental, vision, 401K, profit sharing, company-paid short-term, long-term disability, life & AD&D insurance, gain sharing bonus, and annual Christmas bonus.
Requirements
Skills and Competencies:
- Demonstrated customer service skills and communication skills.
- Excellent diagnostic and problem-solving skills.
- Excellent communication ability
- Outstanding organizational and time-management skills
- In-depth understanding of diverse computer systems and networks.
Education: Associate’s degree or two year program with certification in Information systems and three years of experience. Bachelor’s degree in Information Systems or related field is preferred.
Experience and/or Training: SQL experience (preferred), proven experience as an IT technician or relevant position.
Licenses/Certificates: Certification in Microsoft MCSA preferred.