Flag job

Report

Concierge Travel Experience Counselor III- US Virtual

Salary

$57k - $63k

Min Experience

7 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Do you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk. Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep their people connected – anywhere, anytime, anyhow – by providing an efficient, safe and secure business travel experience. Be at the heart of our business. As a travel counselor, you will provide outstanding customer service to corporate travelers before, during and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons. And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Beyond making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. Traveler Experience (TX) is seeking positive, energetic, highly skilled, customer-focused, travel counselors to join our Global Entertainment Client Hub. This team provides end-to-end, full scope travel services for the highest-level travelers. Candidates must be comfortable working in a fast-paced environment and providing white-glove service to c-suite executives. Top candidates will be proactive, motivated, accountable, always willing to jump in to lend a hand and organized with excellent follow through. Concierge level service and experience is a must. Travel counselors would be supporting global account, including booking for travelers in multiple countries. This is a Monday-Friday 11am-8pm Central role.

About the company

CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before.

Skills

customer service
travel industry
sabre gds
microsoft office