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Associate Product Consultant - CED

Min Experience

2 years

Location

Gurugram, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Demonstrate detailed product knowledge when assisting clients over the phone and email by answering their product questions and offering technical assistance Provide trainings and best practice tips to hotels and event organizers from around the world using the Cvent Supplier Network to market and sell group business Gather client requirements for future releases of the product Create and maintain all product documentation Document all communication with the client in Cvent's CRM software Strive to meet weekly activity metrics as well as quarterly performance assessments

About the company

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,700 employees and nearly 21,000 customers worldwide, including 80% of the Fortune 100 companies, in more than 100 countries. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Skills

product knowledge
technical assistance
trainings
best practices
client requirements
product documentation
CRM