Wrig Nanosystems
Website:
truehb.com
Job details:
Job Title: Customer Support Specialist
Location: Parwanoo, Himachal Pradesh
Experience: 1–5 Years
Job Summary:
We are looking for a Customer Support Specialist to provide prompt and professional assistance to customers by resolving queries, handling complaints, and ensuring a seamless customer experience.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues and escalate complex cases when required.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams for timely issue resolution.
- Ensure high levels of customer satisfaction and service quality.
Requirements:
- Bachelor's degree in any discipline.
- 1–5 years of experience in customer support or a similar role.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Proficiency in MS Office and CRM tools is preferred.
Click on Apply to know more.