SKINOS
Website:
skinos.in
Job details:
Company Description
SKINOS is a trusted clinic providing expert dermatological services with a focus on personalized care. Our team of experienced dermatologists is dedicated to offering comprehensive solutions tailored to individual needs, helping clients achieve healthy and glowing skin. Based in Delhi, India, we pride ourselves on delivering exceptional skin care services in a welcoming and professional environment. We strive to make reliable and top-notch care accessible to everyone in the community.
Role Description
This is a full-time, on-site role for a Customer Support Specialist at our clinic in Delhi, India. The Customer Support Specialist will interact directly with patients to address inquiries, provide assistance, and ensure a seamless clinic experience. Responsibilities include managing customer interactions, resolving technical or service-related issues, and maintaining high levels of customer satisfaction. The role requires effective communication and a patient-centric approach to support clients' needs efficiently.
Qualifications
- Proficiency in Customer Support and ensuring Customer Satisfaction
- Strong Interpersonal Skills and the ability to build rapport with clients
- Experience in Technical Support and troubleshooting customer issues
- Analytical Skills for evaluating and addressing customer concerns
- Excellent verbal and written communication abilities
- Ability to work collaboratively in a team-oriented environment
- A diploma or degree in a relevant field is advantageous
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