Mantras2Success.com
Website:
mantras2success.com
Job details:
Designation : Customer Support Specialist
Experience : 1- 3 Years
Budget: Upto 3.6 LPA
Mode : Work From Office (All Saturdays Work From Home)
Location : Ahmedabad (Sindhubhavan)
Key Responsibilities
- Provide support and assistance to customers using SaaS / ERP software
- Troubleshoot and resolve customer issues in a timely and efficient manner
- Communicate clearly and professionally via phone, email, and chat
- Maintain detailed records of customer interactions and resolutions
- Collaborate with the technical team to escalate and resolve complex issues
Qualifications & Skills
- Minimum 1 year of experience in customer support
- Good verbal and written communication skills
- Ability to remain calm, patient, and professional with customers
- Basic understanding of accounting principles (added advantage)
- Functional understanding of Tally or other ERP systems
About the Company
A fast-growing SaaS product company building powerful Business Intelligence & Analytics solutions integrated with leading ERPs. The platform enables businesses to automate reporting through real-time dashboards and actionable insights, helping them make faster, data-driven decisions.
Contact Person: Parul Chavda (HR Executive)
Contact Number: 7984440363
Email address: parul.chavda@mantras2success.com
Click on Apply to know more.