Website:
elatumacademy.com
Job details:
About Elatum Academy
Elatum Academy is a remote-first education company creating practical, accessible online learning for a global audience.
We also provide resources for Work from Home entrepreneurs.
We value innovation, collaboration, integrity, lifelong learning and exceptional customer experiences. We hire talented, self-motivated people who thrive in a flexible remote environment and enjoy helping build a growing business.
Role Overview
Deliver first-line learner support.
Key Responsibilities
· Respond to enquiries
· troubleshoot common issues
· maintain CRM/helpdesk
· escalate technical problems.
Requirements
· High school diploma or equivalent.
· Relevant experience in a similar role or online learning environment.
· Customer service, empathy, communication..
· Ability to work independently in a fully remote environment.
· Written and verbal English communication skills.
What We Offer
· Fully remote position — open to applicants worldwide.
· Flexible working hours.
· Salary negotiable and market-related.
· Supportive startup culture with room to grow.
· Professional development opportunities.
· International and collaborative team.
· Work model: full-time/part-time
· Time zones: we work async + scheduled overlaps (UTC± 1 hour for 1 hour availability)
· This role is employee (not just contract), but we support remote onboarding
Equal Opportunities
Elatum Academy is committed to providing equal employment opportunities. We welcome applicants from all backgrounds and assess candidates based on skills, experience, potential and alignment with our values.
Remote Working Expectations
Our team works remotely with flexible hours. Successful candidates are expected to manage their workload responsibly, communicate proactively and collaborate effectively using modern online tools.
* Experience with Elatum Academy will be advantageous.
- >> Apply for this Job at ElatumAcademy.com
Click on Apply to know more.
