Customer Support Representative - Freshers*

Movate

Website: movate.com
Job details:

Hi Candidate.

Please find the below job description,

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Position : International Voice Process

Experience : Fresher's Only

Job Location : Chennai - Ambit IT Park

Salary: 2.4 LPA (Takehome 15K Approx)

Shift: US shift

STRICTLY LOOKING FOR FRESHER CANDIDATES, NOT EXPERIENCED.

Job Responsibilities:

• Reviewing new orders for accuracy and completeness
• New order processing on a web-based system
• Customer enquiry clarifications
• Maintain service levels and high levels of accuracy
• Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.
• Maintaining a high level of accuracy with respect to all activities.
• Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.

Qualification:

• Degree not mandatory.

Requirements:

• Excellent overall tenure in job history
• B2+ English level
• 30 Words per minute
• Basic Computer Knowledge
• Retail Experience- Bonus

Click on Apply to know more.