Kadam Group
Website:
kadamcolors.com
Job details:
Job Title: Customer Relationship Executive
Qualification: Any Graduate
Experience: 0 to 1 year
Preferred Industries: Any Industry
Budget: Up to 3LPA
Location: Shyamal Cross road, Ahmedabad (On-site & Full-time opportunity)
Brief Job description:
- Handle both incoming and outgoing calls to assist customers, for inquiries, and provide timely support.
- Accurately process online orders and coordinate after-sales services to ensure customer satisfaction.
- Resolve customer issues quickly to maintain a positive buying experience and strengthen customer loyalty.
- Build and nurture strong relationships with customers through consistent and professional communication.
- Assist with logistics by coordinating deliveries, monitoring shipments, and addressing any related concerns.
- Manage front desk tasks, including welcoming visitors and handling all incoming phone calls.
- Gather and evaluate customer feedback to spot trends and contribute to ongoing service improvement.
- Prepare regular reports to provide insights that drive informed business decisions.
Skills and Qualifications: -
- 0 to 1 years of experience in customer care role.
- Proficient in handling inbound and outbound calls professionally.
- Strong communication skills in English, both verbal and written.
- Customer-oriented with a focus on delivering excellent service.
- Good problem-solving abilities and attention to detail.
Interested Candidates can apply on hr@kadamgroup.in or 8511770416
Click on Apply to know more.