ContactPoint 360
Website:
contactpoint360.com
Job details:
We are looking for motivated and detail-oriented individuals to support a US Legal & Accident Insurance process. The role involves collecting, reviewing, and validating accident and insurance-related information for US law firms while ensuring accuracy, quality, and timely delivery of client requirements.
Key Responsibilities:
- Collect, verify, and document accident and insurance-related information from relevant sources.
- Support US law firms by gathering and processing case-related information accurately.
- Ensure adherence to client, process, and quality guidelines.
- Meet productivity, quality, and turnaround time expectations.
- Utilize critical thinking and analytical skills to identify data gaps and resolve issues.
- Maintain accurate records and provide timely updates on assigned cases.
- Collaborate effectively with team members and leadership to achieve operational goals.
Candidate Requirements:
- Excellent verbal and written English communication skills.
- Strong active listening and comprehension abilities.
- Good critical thinking and problem-solving skills.
- Ability to work in a fast-paced, target-driven environment.
- Positive attitude, strong work ethic, and willingness to learn.
- Ambitious and growth-oriented mindset with a focus on achieving performance standards.
- Team player with the ability to work collaboratively.
Eligibility:
- Freshers are welcome to apply.
- International BPO experience will be an added advantage.
- Experience in US insurance, legal, claims, or backend operations is preferred but not mandatory.
- Immediate joiners preferred.
Work Schedule & Shift Requirements:
- 100% Work from Office (WFO) - 5 Days a Week.
- US Shift Timings (5:30 PM to 2:30 AM).
- Fixed Weekends Off (Saturday & Sunday).
- Candidates should be comfortable working in a night-shift environment aligned with US business hours.
Key Competencies:
- Communication Skills
- Active Listening
- Critical Thinking
- Attention to Detail
- Teamwork & Collaboration
- Learning Agility
- Accountability & Ownership
- Performance & Results Orientation
- Professionalism & Client Focus
Click on Apply to know more.