Customer Support (French)

Movate

Website: movate.com
Job details:
Job title: Customer Support (French)

Work Location: Chennai

Experience:1 to 3 Years

Education Qualification: Any Graduate (Must)

No of openings: 6

Roles And Responsibilities

• Gaming experience is mandatory.
• Ability to multi-task.
• Ability to stay focused while working on multiple programs.
• De-escalate issues as necessary.
• Understand player needs (read attentively, respond appropriately).
• Problem-solving skills.
• Patience and willingness to help.
• Strong customer service orientation and disposition.
• Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern.
• Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, etc.).
• Excellent written and verbal communication skills in French.
  
  

Required Skills & Desired Skills

• Excellent Conversational and Customer Service Skills.
• Excellent verbal, written, and interpersonal communication skills.
• For French, the level required is above (B2).
• Customer Service experience is a plus.
• Ability to multi-task.
• Typing skills (Chat/Email: 35 wpm).
• High School Diploma or equivalent.
  
  

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Name (Required)

Email (Required)

Phone (Required)

Are you a Graduate? (Required)

Yes No

Do you have customer service experience in French Language, working in a call center environment? (Required)

Yes No

How many years of experience do you have working as a Customer Service Representative? (Required)

0-12 Months more than 12+ Months

Are you flexible working in night shifts? (Required)

Yes No

Flexibility to work any hours? (Required)

Yes No

Are you willing to work on Holidays? (Required)

Yes No

Do you have prior gaming industry experience? (Required)

Yes No

Current Location (Required)

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Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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