Customer Support Executive / Telecaller

Integra Global Solutions Corp

Website: globalintegra.com
Job details:

Job Summary:

• We are looking for a proactive and customer-focused Customer Support Executive / Telecaller to handle inbound and outbound calls, resolve customer queries, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills and prior experience in handling international or domestic voice processes.

Job Title: Customer Support Executive / Telecaller (Night Shift)

Experience: 1–3 Years

Shift: Night Shift (US/UK Process)

Location: Coimbatore, Sivananda Colony

Employment Type: Full-time

Key Responsibilities:

• Handle inbound and outbound customer calls professionally
• Address customer queries, complaints, and requests in a timely manner
• Provide accurate information about products/services
• Ensure customer satisfaction and build long-term relationships 
• Excellent verbal communication skills in English (mandatory)

Eligibility Criteria:

• Graduation or equivalent qualification
• 1–3 years of experience in customer support / telecalling / BPO
• Experience in international voice process is a plus

Click on Apply to know more.