Website:
peopleintegra.com
Job details:
Role Description
This is a full-time, on-site role for a Customer Support Executive - Malayalam - Freshers/Experienced, located in Ambattur. The role involves handling customer queries, ensuring customer satisfaction, and providing exceptional customer service through online and other communication channels. The Executive will support customers in resolving technical issues, providing product or service information, and maintaining a positive customer experience.
Qualifications
- Proficient in Customer Support and Customer Service practices.
- Experience in maintaining Customer Satisfaction and providing prompt Online Support.
- Ability to provide Technical Support to effectively resolve customer issues.
- Strong communication skills in Malayalam and basic proficiency in English.
- Ability to handle customer inquiries empathetically and professionally.
- Prior experience in customer support roles is an advantage.
- Basic computer skills and familiarity with using support tools/software.
- High level of problem-solving skills and the ability to work in a dynamic environment.
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