PineQ Lab Technology
Website:
pineqlab.com
Job details:
Hiring Alert in Jaipur, Mansarovar!
- Company Name: International BPO
- Work Mode: On-site
- Working Days: 5.5 working days
- Shift: Rotational Shift
- Week Offs: Rotational
- Job Location: Jaipur, Mansarovar
- Transportation: Available both ways
Role Responsibilities:
• Handle inbound & outbound international customer calls and provide customer support related to e-commerce, orders, and products.
• Resolve International customer queries, concerns, and complaints effectively.
• Provide accurate information regarding products, services, and policies.
• Maintain customer satisfaction and quality standards.
• Update customer interactions and details in the system.
• Follow company communication guidelines and processes.
• Escalate unresolved issues to the concerned department when required.
Required Experience & Skills:
• Fresher to 2 years of experience in Customer Service in an International Process.
• Excellent English communication skills required - C1.
• Comfortable working in rotational shifts & rotational week-offs.
Additional Information:
• Immediate joiners preferred by 31st August.
• Cab/Transport facility available as per the company's hiring zone.
• Maximum Budget is 3.3 LPA; do apply if you are comfortable with it.
• 60 days of In-house training sessions with certified agents through structured programmes.
Apply at: khushi.agarwal@pineqlab.com
Open for Referrals as well.
Click on Apply to know more.
