TAKSH GROUP
Website:
takshgroups.com
Job details:
🌟 Job Opportunity – Customer Support Executive 🌟
📍 Location: Gurgaon
💼 Employment Type: Full-Time
₹15,000 – ₹25,000 per month
🏢 About Us
ScrapUncle is a fast-growing scrap management & recycling company focused on making waste disposal easy, reliable, and eco-friendly. We connect customers with doorstep scrap pickup services while promoting sustainability. ♻️
🎯 Role Overview
We are looking for a customer-focused and energetic individual who can handle customer queries, coordinate with operations, and ensure a smooth service experience.
🔑 Key Responsibilities
• Handle customer queries via calls, emails, chat & social media
• Assist in scrap pickup scheduling & service details
• Resolve complaints with a professional and empathetic approach
• Maintain records in CRM systems
• Coordinate with operations team for smooth service delivery
• Educate customers on scrap pricing & recycling process
• Follow up for feedback & satisfaction
• Identify issues & suggest process improvements
🎓 Eligibility
• Graduate (Any stream)
• Good communication skills (Hindi & English)
• Basic computer knowledge (MS Office, CRM tools)
• Problem-solving & multitasking ability
• Customer-first attitude
⭐ Preferred
• Experience in Customer Support / BPO
• Knowledge of recycling / waste management industry
• Familiarity with ticketing tools
💰 Salary & Benefits
• Growth opportunities 📈
• Learning in sustainability sector ♻️
• Skill development & mentorship
- 📩 Interested candidates can apply now or share their resume!- rakhi.kumari@takshgroups.com
Click on Apply to know more.