Website:
ltm.com
Job details:
We’re Hiring | Customer Support Specialist
We are currently looking for passionate and customer‑centric professionals to join our growing team as Customer Support Specialists.
📍 Location: Bangalore (Work from Office)
🕒 Experience: 1–3 Years, should have Excellent Communication with International Voice Process Experience
⏳ Notice Period: Immediate joiners / Serving notice period
🎓 Education: Bachelor’s degree or higher
🔹 Key Responsibilities
✅ Work in a 24×7 international customer support environment with rotational shifts (5 days/week)
✅ Handle customer queries and complaints via chat, phone, and offline communication channels
✅ Demonstrate excellent English communication skills with empathy and clarity
✅ Build a strong understanding of products and services to provide effective solutions
✅ Investigate issues, identify root causes, and resolve them by following standard operating procedures
✅ Take complete ownership of customer concerns and ensure high customer satisfaction
✅ Contribute to delivering a product‑led, customer‑first experience
🔹 Desired Skills & Qualifications
- 1-3 years of experience as a Customer Support Specialist or in a similar customer service role.
- Strong problem-solving abilities and the ability to remain composed in challenging situations.
- Ability to work with minimal supervision.
- The ability to join immediately
- Willingness to work from our office in Bangalore at Hebbal location.
- Must have experience in driving product-led experiences.
Please share below details along with updated resume to Soujanya.Veeraiahgari2@ltm.com
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Thanks,
Soujanya.
Click on Apply to know more.