Website:
ishkaara.com
Job details:
Customer Support Executive!
Location: Noida, Sector 65 (Work from Office)
Full-time: Upto 3LPA
Experience: Freshers / 0–1 year
Immediate Joiners Preferred
About Ishkaara
Ishkaara is one of India’s fastest-growing accessories brands — bold, trend-driven, and loved by
Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to
make an impression. As we continue to grow rapidly across digital platforms, we’re looking for a
dedicated Customer Support Executive to ensure a smooth and positive experience for our customers.
About the Role
We are looking for a friendly, responsible, and customer-focused Customer Support Executive who can
handle customer queries efficiently and maintain a positive brand experience. You will be the first
point of contact for customers and help resolve their concerns related to orders, products, and
services.
Key Responsibilities
• Handle customer queries via calls, WhatsApp, social media, and email.
• Assist customers with order status, product details, returns, exchanges, and refunds.
• Resolve customer complaints in a professional and timely manner.
• Coordinate with the operations and warehouse teams for order-related issues.
• Maintain records of customer interactions and follow up when required.
• Ensure a positive and helpful experience for every customer interaction.
Required Skills & Qualifications
• Good communication skills in Hindi & English.
• Basic knowledge of customer handling and problem-solving.
• Ability to remain calm and polite while handling customer concerns.
• Basic computer skills and familiarity with WhatsApp, email, and Excel.
• Responsible, patient, and customer-oriented mindset.
• Ability to work from office and manage daily support tasks.
How to Apply
Send your CV to navya@ishkaara.com
Subject: Customer Support Executive – Your Name
Click on Apply to know more.