Customer Support Executive

Erekrut... Recruitment Made Easy

Website: erekrut.com
Job details:

Job Title: Customer Care Executive

About the Role

Looking for a dynamic and enthusiastic Customer Care Executive with excellent English communication skills and a confident speaking style. The role involves outbound calling, lead generation, and promoting digital marketing services to prospective clients.

The ideal candidate should be target-driven, persuasive, and comfortable handling high-volume client interactions.

Key Responsibilities

• Make outbound calls daily to prospective clients.
• Promote and pitch digital marketing services to potential customers.
• Generate qualified leads and schedule client discussions.
• Understand client requirements and coordinate with the sales team.
• Maintain accurate records of calls, follow-ups, and lead status.
• Build and maintain positive client relationships.
• Achieve daily, weekly, and monthly calling and lead generation targets.

Requirements

• 1–2 years of experience in inside sales, or customer engagement preferred.
• Excellent verbal communication skills in English.
• Confident and professional speaking accent.
• Basic understanding of digital marketing services.
• Strong persuasion, negotiation, and interpersonal skills.
• Ability to work in a fast-paced, target-oriented environment.
• Basic computer knowledge and familiarity with CRM tools is a plus.

Click on Apply to know more.