Website:
eclipticinsight.com
Job details:
Company Description
Ecliptic Insight Ventures is a pioneering organization offering innovative solutions across diverse industries. Our mission is to empower businesses with advanced technology, strategic insights, and expert services to drive growth and operational success. Committed to innovation, collaboration, and sustainability, we bring together top talent and resources to address complex challenges. Ecliptic Insight Ventures is dedicated to helping businesses thrive in an ever-evolving world by unlocking new opportunities and shaping the future of industries.
Role Description
This is a full-time on-site role for a Customer Support Executive, located in Gurugram and Jaipur. The role involves providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities include handling online support requests, assisting customers with technical issues, and offering consistent support to enhance the customer experience. You will act as the primary point of contact for customers, ensuring timely and effective communication and resolution of their concerns.
Qualifications
• We are hiring for top MNC’s
- Strong skills in Customer Support, Customer Service, and commitment to Customer Satisfaction
- Experience in Online Support and Technical Support
- Excellent problem-solving, communication, and interpersonal abilities
- Ability to handle a dynamic environment and multitask effectively
- Under graduate
- Proficiency in relevant tools and technologies is an asset
- Should have experience for both chat and voice
- Blended procees
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