Adissia Developers
Website:
adissia.com
Job details:
Company Description Adissia Developers Private Limited is one of Coimbatore’s fast-growing real estate companies, focused on creating thoughtfully planned residential communities. The company specializes in premium villa plots, gated communities, and investment-ready properties in prime and emerging locations. Projects combine modern infrastructure with sustainable, lifestyle-oriented community planning to deliver long-term value appreciation. Trusted by over 500 customers, Adissia Developers serves first-time buyers, investors, NRIs, and families seeking balanced, future-ready living spaces. The company’s mission is to transform land into enduring communities that deliver unmatched value across generations.
Role Description The Customer Support Executive is a full-time, on-site role based in Coimbatore, responsible for delivering responsive and professional support to customers across Adissia Developers’ projects. Day-to-day activities include handling inbound queries via phone, email, and online channels, providing accurate information on properties, bookings, documentation, and payment processes. The role involves maintaining detailed records of customer interactions, coordinating with sales and operations teams to resolve issues, and following up to ensure timely closure of requests. The Customer Support Executive will promote customer satisfaction by proactively addressing concerns, guiding visitors at the site office, and supporting post-sale service needs. This position requires consistent adherence to company policies, a customer-first approach, and a commitment to building long-term relationships with clients.
Qualifications
- Strong customer-facing skills, including Customer Support, Customer Service, and focus on Customer Satisfaction.
- Ability to manage digital communication channels, including Online Support and prompt query handling.
- Foundational Technical Support skills to address basic system, portal, or documentation-related issues.
- Effective verbal and written communication skills in English and local languages, with professional telephone and email etiquette.
- Good interpersonal skills, patience, and problem-solving ability when dealing with diverse customers.
- Prior experience in real estate, hospitality, or service-oriented industries is an advantage.
- Comfort with using CRM tools, office software, and maintaining accurate customer records.
- Minimum of a high school diploma; a bachelor’s degree in business, commerce, or a related field is preferred.
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