Website:
xperteez.co.in
Job details:
Job Title: Customer Support Executive / Lead Generation Executive / Appointment Setter
Job Overview:
We are looking for a dynamic and communication-driven professionals to join our team for a voice process role focused on lead generation, appointment scheduling, and customer interaction. The ideal candidate should be confident over calls, persuasive, organized, and comfortable handling daily outreach and follow-ups.
Key Responsibilities:
- Conduct outbound calls to prospective clients/customers for lead generation and engagement
- Qualify leads based on defined criteria and update CRM/database accurately
- Schedule appointments, demos, or consultation calls for the sales/business team
- Handle customer queries professionally and provide relevant information
- Follow up with prospects to improve conversion rates and appointment closures
- Maintain daily call logs, lead reports, and performance metrics
- Coordinate internally with the business/sales team for seamless handovers
- Ensure high-quality communication and customer experience during every interaction
Eligibility Criteria:
- 1–2 years of experience in voice process / telecalling / lead generation / appointment setting / customer support / inside sales
- Strong spoken English and communication skills
- Confidence in outbound calling and customer engagement
- Basic CRM / Excel / reporting knowledge preferred
- Good follow-up discipline and interpersonal skills
Compensation & Work Details:
Salary: ₹25,000 – ₹40,000 per month
Work Mode: Work From Office (Hybrid may be considered based on performance/experience later)
Shift: Day Shift
Working Days: 5 Days a Week
Click on Apply to know more.