Danlaw Technologies India Limited
Website:
danlawtech.com
Job details:
Company Description
Danlaw Technologies India Limited is a global leader in connected cars and automotive electronics. Renowned for its innovative tech, the company collaborates with some of the world's top automotive manufacturers. Supported by a strong focus on research and development, Danlaw offers adaptive solutions in the Automotive, Industrial Controls, Instrumentation, and Aerospace sectors. As one of the largest suppliers of connected vehicle gadgets globally, Danlaw is at the forefront of shaping the future of connected mobility.
Customer Support Engineer
Requirement
- Experience in GPS, Telematics devices, and vehicle tracking.
- Have field experience in solving customer’s issues with the devices.
- Ability to gather, view, and analyse data.
- Proficiency in spreadsheet programs like MS Excel.
- Exposure to coordinate for AIS140 Empanelment in states.
- Experience in field to analyse and resolve field issue related to Telematics and Vehicle control unit.
- Customer Centric focus.
- Improve service operation Efficiency and reduce TAT for customer Complaints.
- Exposure in handling Software flashing, OTA, Root cause analysis.
- Willing to travel the field to address customer Issues Voluntarily.
- Should have experience in troubleshooting.
- Capability to Identify and develop customer relationship through Innovative thinking.
- Fluent speaking in both English and Hindi is must.
- Experience: 3-6 years
- Qualification: Diploma/B.E in Electronics
- Work Location: Chennai
Submit your CV: madhavia@danlawtech.com
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