Customer support Engineer – AurangabadSchiller Healthcare Indiafull-timeRequired skillsCRMinterpersonal skillstechnical supportAbout the role Schiller Healthcare India Website: schillerindia.com Job details: Experience: Min 2-4 YEARSQualification: BE/ B.Tech – Graduate in Biomedical EngineeringJob DescriptionHandling of Critical care & Cardiology products.Onsite training to Service dealers & Customer support engineersHandling, follow up, & Pre-installation planning for all Major supply at customer sitesTechnical Support for installationsField visits on installation problems and major supply issuesMaintenance & follow up of PM visit directoryCoordinating with in house technical support team to address Major issues, critical problems, installation delays, tender queries, etc.Frequent failure analysis on all products & Feedback analysis on service calls.CRM handling – Open installation follow up & open call analysisRequirementsBE/ B.Tech – Graduate in Biomedical EngineeringShould have good communication & Interpersonal skillsEffective team playerGood knowledge about medical equipment’s.Excellent analytical & Trouble shooting skills.Presentation skills Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.