Fancall Private Limited
Website:
fancall.in
Job details:
Department: Creator Success
Experience Required: Relevant experience in customer support, community management,
or creator relations
Location: In-office | Full-time
Salary Range: 15-25K Monthly CTC
Openings: 2
Role Overview
As part of the Creator Success team, you'll be the primary point of contact for creators on
the platform. Your mission is to onboard, support, and empower creators to maximize their
earnings and engagement on Fancall.
Key Responsibilities
- Onboard new creators and guide them through the platform
- Build and maintain strong, long-term relationships with creators
- Help creators improve their earnings and engagement metrics
- Track creator performance and provide regular feedback and support
- Solve day-to-day issues and act as a trusted advisor to creators
- Identify opportunities to enhance the creator experience
Ideal Candidate Profile
- People-oriented: Genuinely enjoys working with people and solving their problems
- Strong communicator: Clear, empathetic, and responsive
- Organized: Ability to manage multiple relationships and track performance efficiently
- Proactive: Takes initiative to follow up and support creators consistently
- Team player: Comfortable working in a fast-paced, in-office environment
- Growth mindset: Eager to learn and help others grow
- High energy: Brings positivity and enthusiasm to the role
What We Offer
- Real ownership and impact within a growing creator ecosystem
- Direct influence on creator success and platform growth
- Opportunity to build meaningful relationships in the creator economy
- Collaborative, energetic work environment
Skills: client acquisition,customer support,new client acquisitions,telecare,customer
Click on Apply to know more.