PineQ Lab Technology
Website:
pineqlab.com
Job details:
Hiring for the Profile of Customer Support Associate- Voice Process- Hospitality.
Location: Gurgaon
Shift: Rotational
Mode: Work From Office
Role Overvie
wWe are looking for Customer Support Executives with a Customer Support or Hospitality background who can deliver excellent customer service through voice support
.
Key Responsibiliti
- esHandle inbound and outbound customer call
- s.Resolve customer queries, complaints, and service request
- s.Maintain high-quality customer interaction and satisfactio
- n.Follow company process guidelines and escalation protocol
- s.Update customer interactions in the system/CR
M.Required Skil
- lsGood English communication skill
- s.Prior experience in Customer Support or Hospitality industr
- y.Ability to handle customer concerns professionall
- y.Comfortable working in rotational shift
s.
Share Your CV-Vaishnavi.Ojha@pineqlab.
com
Click on Apply to know more.