Uboard
Website:
uboardindia.com
Job details:
Key Responsibilities
- Handle customer inquiries related to orders, dispatch, and service updates.
- Coordinate with production and dispatch teams to track order status.
- Provide accurate delivery timelines and order updates to customers.
- Maintain records of customer queries, complaints, and follow-ups.
- Support resolution of customer issues by coordinating with internal departments.
- Track service requests and ensure timely closure.
- Maintain daily reports related to order status, service requests, and customer interactions.
About Company: Uboard India Limited, a pioneering entity in the electric micro-mobility sector, is propelling the future of sustainable transportation in India. Established in 2016, Uboard stands as a market leader, tirelessly innovating and delivering high-quality electric vehicles that are tailored to the Indian environment and lifestyle. With a commanding online presence and over 200 offline retail outlets spread across the nation, we offer a dynamic and vibrant platform for ambitious young minds. By joining Uboard, you become a part of a team that is fervently committed to technological innovation, environmental sustainability, and the transformative 'Make in India' vision.
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