Auxost
Website:
auxost.com
Job details:
- Job Title: Customer Support Associate – Real Estate
- Location: Bhopal
- Experience: 0–3 years
- Employment Type: Full-time
- Job Summary:
We are looking for a proactive and customer-focused Customer Support Associate to join our real estate team. The candidate will be responsible for handling client inquiries, assisting buyers and sellers, and ensuring a smooth customer experience throughout the property transaction process.
- Key Responsibilities:
- Respond to customer queries via phone, email, chat.
- Assist clients with property details, pricing, and availability
- Schedule property visits and coordinate with sales agents
- Maintain and update customer databases (CRM systems)
- Follow up with leads and existing clients regularly
- Ensure high levels of customer satisfaction and retention
2.Required Skills & Qualifications:
- Bachelor’s degree in any discipline
- Strong communication and interpersonal skills
- Basic understanding of the real estate industry (preferred)
- Customer-centric mindset with problem-solving abilities
- Proficiency in MS Office and CRM tools
- Ability to multitask and work in a fast-paced environment
3.Key Competencies:
- Communication skills
- Customer handling & relationship management
- Attention to detail
Click on Apply to know more.