Customer Support | 3 LPA | VV Puram | Multilingual | Immediate Joiner | Full Time - Onsite | Rotational Week-off
Hello Mentor
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
About the role
Hello Mentor
Website:
hellomentor.in
Job details:
Role Description: Responsibilities:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Qualification:- Any Graduate degree
- Regional Languages (Kannada, Tamil, Telugu, Hindi) mandatory
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Perks and Benefits:- Paid Annual Leaves
- Long vacation during new year
- PF, Health Insurance, Team Lunches
- Great job satisfaction
- Immense learning & personal development
Additional Details:- Job Title: Customer Support Executive
- CTC: Upto 3 LPA
- Location: VV Puram, Bangalore
- Job Type: Full Time (On site)
- Working Days: 6 days
- Experience: 1–2 years
- Notice Period: Immediate to 7 days
Click on Apply to know more.
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