Skyleaf Consultants LLP
Website:
skyleafglobal.com
Job details:
Customer Success Executive (2–3 Years) | SaaS
Join a fast-growing SaaS company in the Customer Experience (CX) space and be part of a high-impact team driving client success and retention.
Role Overview
Manage end-to-end client onboarding and platform implementation
Act as the primary point of contact for clients
Collaborate with internal teams to customize solutions
Track client satisfaction (1, 3, 6 months) and improve experience
Drive client engagement, retention & reduce churn
Conduct product training and ensure feature adoption
What’s in it for you?
Opportunity to build and lead the Customer Success team
Work in a high-growth SaaS environment
Exposure to global clients and CX strategies
We’re looking for:
2–3 years in Customer Success (SaaS preferred)
Strong communication & client management skills
Problem-solving mindset with ability to handle clients independently
Basic knowledge of project management/tools
High ownership & leadership potential
Click on Apply to know more.