Kanishka Software Private Limited
Website:
kanishkasoftware.com
Job details:
We're Hiring: Customer Success Manager Internship
Company: Kanishka Software Private Limited
Location: Ghatkopar East (Monday - Friday)
About us:
Kanishka Software Private Limited is a fast-growing Enterprise SaaS and Digital Transformation company providing solutions such as:
- Foodiisoft – Cafeteria Management System
- EntryIQ – Visitor Management System
- Spacebee – Space & Room Booking
- SmartStock – Asset & Inventory Management
- Qualus – Audit & Compliance Platform
Our solutions are deployed in large enterprises, corporates, universities, and government organizations.
Role: Customer Success Manager - Intern
Location: Ghatkopar East, Mumbai
Duration: 6 Months Internship
Open Positions: 2
Stipend: Based on performance
Job Type: Full-time (Monday to Friday)
Role Overview:
We are looking for Customer Success Interns who are passionate about technology, SaaS products, and client engagement.
The interns will work closely with the Customer Success team to support enterprise client onboarding, product demonstrations, and operational support.
This role offers hands-on exposure to real corporate clients and enterprise SaaS deployments.
Key Responsibilities:
Client Support
- Assist the CSM team in client onboarding and training
- Help clients understand product features and workflows
- Provide first-level support to resolve client queries
Product Demonstrations
- Assist in product demos for new clients
- Help prepare demo environments and presentations
Customer Success Operations
- Track customer requests and support tickets
- Maintain customer documentation and onboarding checklists
- Coordinate with internal teams for issue resolution
Data & Reporting
- Maintain client records
- Track product usage and engagement metrics
- Assist in preparing customer reports
Skills Required
- Good communication skills
- Basic understanding of software platforms or SaaS
- Organized and detail-oriented
- Comfortable interacting with corporate clients
Preferred Candidates
- BBA / MBA / Engineering students
- Interest in Product Management, Customer Success, or SaaS
- Freshers welcome
What You Will Learn
- Enterprise SaaS implementation
- Customer success management
- Client communication & corporate engagement
- Real-world technology deployments
Click on Apply to know more.