iCubesWire
Website:
icubeswire.com
Job details:
About the company:
iCubesWire is a Leading Ad Tech Platform with more than 1 Billion Connected Devices enabling Customer Acquisition & Engagement to over500 name brands in e-Commerce, Automobile, Technology, Finance, Travel, Hospitality and more, for their marketing needs ranging from Performance, Social (SMO & SMM), Online Reputation Management (ORM), Listening, Digital Media Buying & Planning, Programmatic and Digital Creative.
It affiliates more than 10,000 publishers across Social, Search, Email, Display, Rich Media, Videos and Programmatic, and delivers tailor-made digital concepts to industry giants such as Adidas, Ajio, Flipkart, Samsung, Indigo, Marks & Spenser, Ali Express, Yaqoot, Cadbury, HDFC Mutual Funds, ICICI Mutual Funds, GSK, Oppo, Spotify and many more.
Role Description
This is a full-time on-site role for a Customer Success Manager at iCubesWire in Gurugram. The Customer Success Manager will be responsible for ensuring customer satisfaction, building and maintaining relationships, analyzing data for insights, focusing on customer retention, and providing top-notch customer service on a daily basis.
Qualifications
· Understanding the client’s needs and expectations in terms of brand positioning and communication.
· Knowledge of Appsflyer, Branch, Affise.
· Managing internal workflow and developing strong partnerships with clients.
· Liaising with the clients on all aspects of marketing communications.
· Keeping clients up-to-date on their own and competitive activity
· Resolving Client issues and ensuring smooth execution of campaigns
· Co-ordinate with Client for campaign requirement through phone & Email.
· Manage timely campaign report to be shared with clients.
· Ensure campaign delivery by Coordinating with Publisher team.
· Assured results by testing campaigns for both Web & Mobile.
· Coordinate with client for timely closure of billing numbers and payments.
Candidate Profile
· Hands on experience in Client Servicing in industry.
· Excellent communication & presentation skills.
· Knowledge of Affiliate Marketing is a must.
Candidates Interested can send resumes to simran.bisht@icubeswire.com
https://www.icubeswire.com/
Location: Gurgaon, Sector 66
Click on Apply to know more.