Altudo
Website:
altudo.co
Job details:
Be a part of a high-growth Customer and Employee Experience consulting firm that’s redefining digital engagement. Recognized by Inc. 5000, Great Place to Work, Deloitte Technology Fast 500 North America, and as the Asana Partner of the Year, Altudo is one of the fastest-growing companies, offering an environment where innovation, learning, and growth go hand in hand.
The Altudo Product Division (Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Asana, Similarweb, GWI, Zendesk, Salesforce, and SproutSocial, amongst others, serving over 250 customers, including some of the most recognizable brand names in each region. Altudo Rainmakers is a high performance team that has clocked 80% YoY growth and seeks to blitz its growth in the coming year. Our culture ensures we really provide fast track growth opportunities to our top performers and provide them with entrepreneurial opportunities that contribute to their holistic development at Altudo.
This opportunity is for that high achieving individual who will be responsible for the next phase of Altudo’s growth by driving business and strategic account growth. You will build relationships with decision makers and influencers (CIO/CMO/CDO etc.) including leaders from World class SaaS Unicorn Product companies in leading Martech and digital B2B space.
The individual will be responsible for developing, executing, and owning a long- term account strategy for customers. You will be responsible for retention and expansion of accounts in addition to driving adoption of our Market Intelligence solutions in core processes across the business. You will own the relationship with customers and key decision makers helping them with reaching business goals and KPIs leveraging market intelligence and our consulting services.
What You’ll Do :
• Develop a strong understanding of the Asana platform and provide customers with best practices, strategic guidance, and optimization tips to drive measurable business value.
• Act as a liaison with the Asana channel Partner team and Asana AE’s in the US/ Canada ensure seamless customer operations and engagement.
• Collaborate closely with internal Altudo Sales and Solutioning teams to support customer growth, adoption, and expansion opportunities.
• Conduct Quarterly Business Reviews (QBRs) with customers to showcase value realization, adoption metrics, and strategic recommendations.
• Manage and grow a portfolio of 100+ North America (NA) customer accounts, ensuring high customer satisfaction, retention, and expansion.
Who You Are:
• Excellent communication, presentation, and stakeholder management skills.
• Strong understanding of SaaS business models and customer lifecycle management.
• 4+ years of experience in Customer Success, Account Management, renewals, and upsell management.
• Ability to lead commercial discussions, handle objections, and resolve customer issues effectively. • Experience managing enterprise and multi-department accounts while engaging with CXO-level stakeholders.
• Collaborative team player with a customer-first, consultative approach; ISMS knowledge is a plus.
What’s in it for you?
• Accelerated growth, quarterly reviews and half yearly promotions for high achiever.
• Be part of a high potential, high performing digital transformation culture and customer experience consulting company which grew 80% year on year in last 2 years.
• A proven playbook to set you up for success: we've got your back
• A rewarding compensation plan with uncapped incentives - you win, we win
About Asana - https://asana.com/company
Altudo is proud to be recognized as the Asana Partner of the Year, reinforcing our expertise in delivering exceptional customer success and digital workplace transformation outcomes. Asana is a work management platform that helps teams orchestrate their work — from daily tasks to strategic initiatives — enabling them to move faster and accomplish more with less. We’re looking for a detail-oriented, cross-functional professional who can navigate the organization and advocate for customers internally. You will help customers adopt Asana not only as a technology platform, but also as a holistic approach to collaboration across their organization. In this role, you will act as a consultant supporting our rapidly growing enterprise and strategic customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert, while also representing the voice of the customer cross-functionally.
About Altudo
Altudo is an award-winning customer experience consulting firm with a global presence across US, Canada, UK, UAE and India. We combine strategicinsight, technology, and creativity to deliver measurable business impacts.
Our commitment to excellence has been recognized with awards including Great Place to Work honor, Deloitte Technology Fast 500, and Inc. 5000 rankings. Our client work has been honored with top industry awards like Hermes, AVA, and Vega echoing our approach to help brand move from vision to value. We deliver serious outcomes, not serious egos. By blending design-led thinking, engineering precision, and AI-powered intelligence, we help brands move from strategy to execution at speed. As a trusted partner to Sitecore, Optimizely, Contentstack, BigCommerce, Asana, Similarweb, we leverage world-class technologies to design scalable, data-driven solutions for our clients. Our frameworks and accelerators play a key role in aligning businessambition with customer impact - building scalable systems that create measurable value and lasting relevance.
At Altudo, we bring together strategists, designers, and engineers who share a common mindset - curious by nature, outcome-obsessed, and unafraid to experiment. We take the work seriously, not ourselves. Our teams challenge assumptions with empathy and move fast with the purpose of creating meaningful impact.
We’renot just buildingprojects. We’re buildingwhat’s next - together. Cues taken from
Who We Are - Digital Strategy, Personalization Leaders | Altudo Digital Customer Experience Company | AI Driven Solutions | Altudo
Click on Apply to know more.