Website:
drivesetu.co.in
Job details:
Job DescriptionCustomer Success & Growth Associate (Field)
Location: Junagadh, Gujarat
Employment Type: Full-Time
Duration: 3 Months
Experience: Freshers Only
Salary: ₹10,000 per month + Petrol Allowance
About DriveSetu
DriveSetu is building the next-generation digital platform for automotive businesses. We help businesses simplify billing, inventory management, customer management, and daily operations through easy-to-use software.
We're in the early stage of our startup journey, and you'll work directly with the founder to validate the product, understand customer needs, and contribute to building a product that automotive businesses love.
About the Role
We are looking for an enthusiastic Customer Success & Growth Associate to help DriveSetu achieve Product-Market Fit (PMF) in Junagadh. This is not a traditional sales role. Your mission is to visit automotive businesses, onboard customers, train them on DriveSetu, ensure they actively use the software, understand their challenges, and collect valuable feedback that helps improve the product. If you're someone who enjoys meeting new people, solving problems, learning new technologies, and wants to experience startup life firsthand, we'd love to hear from you.
Key Responsibilities
- Visit automotive businesses across Junagadh.
- Demonstrate DriveSetu software to prospective customers.
- Onboard new customers and assist with software setup.
- Train customers to use DriveSetu effectively.
- Ensure customers actively use the software after onboarding.
- Build strong relationships with business owners.
- Conduct regular follow-up visits and resolve customer queries.
- Collect customer feedback, feature requests, and pain points.
- Report product issues and customer insights to the founder.
- Maintain daily visit reports and customer activity records.
- Encourage customer referrals and long-term engagement.
- Coordinate with the founder to improve the customer experience.
Eligibility
- Freshers only
- Graduate in any discipline (BBA, B.Com, BCA, BA, BE, Diploma, or equivalent)
- Good communication skills in Gujarati and Hindi (English is an added advantage)
- Passionate about startups and technology
- Positive attitude and willingness to learn
- Self-motivated, disciplined, and responsible
- Comfortable travelling within Junagadh
- Basic knowledge of smartphones and computer applications
Preferred
- Own a two-wheeler
- Valid driving licence
- Strong interpersonal and communication skills
Compensation & Benefits
- Salary: ₹10,000 per month
- Petrol Allowance for official field visits
- Hands-on experience working in an early-stage startup
- Direct mentorship from the founder
- Opportunity to be considered for future full-time roles based on performance
What You'll Learn
- Customer Success
- Business Development
- Product-Market Fit (PMF) Validation
- SaaS Product Implementation
- Customer Relationship Management
- Startup Operations
- Communication & Problem-Solving Skills
Why Join DriveSetu?
- Work directly with the founder and gain real startup experience.
- Learn how technology products are built and validated in the market.
- Your ideas and customer feedback will directly influence the product.
- Develop practical business, communication, and problem-solving skills.
- Be part of a mission to transform automotive businesses through technology.
Working Days & Hours
Monday to Saturday (10AM to 7PM)
Duration
3 Months
How to Apply
Send your updated resume along with a short introduction about yourself and why you're interested in joining DriveSetu. on contact@drivesetu.co.in
Join us in shaping the future of automotive business technology.
Click on Apply to know more.