Ascendion
Website:
ascendion.com
Job details:
Ascendion is looking for a Customer Success Engineers (CSEs) who can effectively combine technical support capabilities with customer success consulting and stakeholder management.
Looking for immediate joiners or is serving notice
Please Note: Immediate joiners only
Technical Fundamentals
- Basic understanding of AI, Generative AI, and LLM concepts
- Awareness of prompts, tokens, and AI model fundamentals
- Understanding of APIs, integrations, and automation workflows
- Familiarity with SDLC and Agile/Scrum methodologies
- Understanding of incident management and escalation handling processes
- Communication and customer-handling capability
- Technical fundamentals and conceptual understanding
- Troubleshooting and analytical thinking
- Customer success and consultation approach
- Learning mindset and adaptability
- Ownership and accountability
About Us:
Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com.
Please let me know the best time and number to connect with you or please give me a call on +91 8460-355-117 or send your resume on (Renisha.panchal@ascendion.com) to discuss this further. Also, if you happen to know anyone who fits this role, please send us their resume. We do have a referral policy.
Click on Apply to know more.