Website:
tp.com
Job details:
WORK FROM HOME opportunity.
Candidates interested for Rotational shift and can join within immediate basis can apply.
Share your resumes to the below email ID
Gagandeep.kaur23@teleperformancedibs.com
Neetu.pillai@teleperformancedibs.com
Drop in your resume to the below contact number as well
#8108771884
#9076011128
#7506508425
We are looking for a proactive and customer-focused professional to join our international customer support team. This role involves handling inbound calls from global clients, resolving queries, and ensuring high-quality service delivery. The hybrid work model offers flexibility to work both from office and home, while maintaining productivity and service excellence.
Key Responsibilities:
- Manage inbound calls from international customers with professionalism and empathy.
- Provide accurate information, resolve queries, and address customer concerns in a timely manner.
- Document customer interactions and update CRM systems with relevant details.
- Ensure compliance with company policies, data security, and international service standards.
- Collaborate with internal teams to escalate and resolve complex issues.
- Meet performance targets including call quality, resolution time, and customer satisfaction scores.
- Adapt to hybrid work requirements, maintaining consistent communication and productivity.
- Contribute to continuous improvement initiatives to enhance customer experience.
Click on Apply to know more.