Skanray Technologies
Website:
skanray.com
Job details:
Company Description
Skanray Technologies is a rapidly growing medical devices company known for its adherence to international quality standards. The company offers a comprehensive range of healthcare technologies and products, extending its global presence through its own brand and partnerships with leading OEMs. Skanray is committed to revolutionizing primary healthcare in developing countries by making healthcare more accessible and affordable to the masses. With a vision to innovate and impact, the company plays a pivotal role in transforming healthcare solutions worldwide.
Role Description
This is a full-time on-site role for a Customer Service Specialist based in Chandigarh. The role involves providing exceptional customer support, ensuring customer satisfaction, addressing inquiries, and resolving issues with professionalism and efficiency. The Customer Service Specialist will engage with clients, uphold high standards of phone etiquette, and aim to enhance the overall customer experience while maintaining strong communication and support channels.
Qualifications
- Proficiency in Customer Support and resolving customer issues effectively
- Experience in prioritizing Customer Satisfaction and ensuring timely service
- Strong skills in Phone Etiquette and professional communication
- Comprehensive understanding of Customer Service and Customer Experience
- Proven problem-solving abilities and proactive mindset
- Excellent interpersonal and communication skills
- Familiarity with healthcare or medical devices industry is advantageous
- High school diploma or equivalent; additional certifications in customer service are a plus
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