Etech Global Services
Website:
etechgs.com
Job details:
Position- Customer Service Representative- Voice Process
Location- Vadodara- Onsite
Shift- 24*7
Joining- Immediate Joiner only
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Must be flexible, enthusiastic and possess good interpersonal skills.
- Must be proficient in MS office products, i.e. Word, Excel, PowerPoint.
- Excellent interpersonal and communication skills (listening, verbal, written)
- May be asked to be available for on-call after hours phone support as needed by the business.
- Sitting for long periods of time in close proximity to a computer screen is required.
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Excellent written and verbal communication skills that help represent diverse communities
Click on Apply to know more.