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Job details:
Job Title: Customer Support Executive
📍 Location: Gomtinagar , Lucknow
💼 Experience: 0–2 Years
🕒 Employment Type: Full-time
🔄 Shift: Rotational shift for male
🌟 About the Role
We are looking for energetic and customer-oriented individuals to join our team as Voice Process Executives. If you have excellent communication skills and a passion for helping people, this is the perfect opportunity to grow your career in a fast-paced and dynamic environment.
🚀 Key Responsibilities
✔️ Handle inbound & outbound calls in a professional manner
✔️ Resolve customer queries, complaints, and requests efficiently
✔️ Provide accurate information about products and services
✔️ Maintain records of customer interactions and updates
✔️ Follow company communication guidelines and scripts
✔️ Achieve daily/weekly performance and quality targets
✔️ Escalate complex issues to relevant teams when required
✔️ Ensure a smooth and satisfying customer experience
💡 What We’re Looking For
🔹 Good communication skills in Hindi & English
🔹 Basic computer knowledge
🔹 Strong listening and problem-solving abilities
🔹 Ability to work under pressure and meet targets
🔹 Positive attitude with a customer-first mindset
🎓 Eligibility
✔️ Minimum Qualification: 12th Pass / Graduate
✔️ Freshers & experienced candidates are welcome
⭐ Preferred (Bonus Skills)
🔸 Experience in BPO / Call Center / Customer Support
🔸 Knowledge of CRM tools
💰 Salary & Perks
💵 Salary: for experience 21k ctc (19k inhand )
For freshers :14500 inhand
🎯 Attractive performance-based incentives
🏥 PF & ESIC benefits (as applicable)
Click on Apply to know more.