Website:
tp.com
Job details:
Job Description – Customer Care Representative (Chat Process)
Position Overview
We are hiring enthusiastic Customer Care Representatives for a leading e-commerce company. This is a chat process role based in Salt Lake, Sector V, Kolkata. Undergraduate freshers with excellent communication skills are welcome to apply.
Key Details
- Process Type: Chat Process
- Salary: 2.80 LPA per annum
- Shifts: Night Shifts (4 PM to 10 AM window)
- Working Days: 5 days per week
- Transport: Cab facility provided
- Joining: Immediate
- Location: Kolkata, Salt Lake Sector V (Work from Office)
- Eligibility: Undergraduate freshers welcome
- Interview Rounds: Only two rounds – HR and Operations
- Bond: No bond requirement
Responsibilities
- Handle customer queries and concerns through chat support.
- Provide accurate and timely responses to ensure customer satisfaction.
- Maintain professionalism and adhere to company policies.
- Collaborate with team members to achieve performance targets.
Desired Skills
- Excellent communication skills (written English proficiency).
- Ability to work in night shifts.
- Strong problem-solving and customer service orientation.
- Willingness to learn and adapt quickly.
Benefits
- Competitive salary package.
- Transportation facility (cab service).
- Opportunity to work with a top e-commerce company.
- Fast-track recruitment process with only two interview rounds.
Apply now to join a dynamic team and build your career in customer care with a leading e-commerce brand!
Click on Apply to know more.