Customer Service Representative

Policybazaar.com

Required skills

Website: policybazaar.com
Job details:

Interested one can directly connect at : HR Neetu Mehta - 7042547373 or neetumehta@policybazaar.com

Join us on our mission to make insurance simple, accessible, and effective for all.

Roles and Responsibilities:

 Providing customer support over the phone or an Email.

 Reaching productivity that meets job standards, while working with speed and accuracy.

 Answer queries about products or the company.

 Meeting and exceeding targets as assigned periodically.

 Responding in a timely and effective manner to all internal communication

ISMS Responsibilities:

 Be aware and comply with the ISMS Policy, procedures and objectives;

 Actively participate in ISMS exercises;

 Request access to information access from their Team Leaders/ Executives;

 Report known and suspected security incidents to the IT Helpdesk;

 Protect secrecy of passwords; and

 Protect information assets used by them against compromise of assets confidentiality, integrity or

availability.

Desires Skills and Experience:

 Bachelor’s Degree or equivalent

 Minimum 6 months of experience in Customer Service

 Excellent communication and interpersonal skills

 Should be confident & dynamic

 Should be efficient in resolving customer queries and concerns

 Should be a Team Player, Quick learner, creative and achiever

 Should be passionate about work output

What do we offer?

 Endless growth opportunity

 GMC – Group Medical Coverage

 Group Personal Accident Insurance

 Gratuity

 Wellness Programs

 Give back to society through CSR

 Continuous talent enhancement program

 Childcare facility

 Encouraging child education

Click on Apply to know more.

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